Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, submit entries, purchase passes, or interact with Baku Flames. By using our services, you agree to the terms outlined here. Please review this policy regularly, as it may be updated.
Last updated: February 3, 2025 

 

1. Introduction

1.1. The Baku Flames International Festival of Creativity and Effectiveness (“Festival,” “we,” “us,” “our”) is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, register for the Festival, submit entries, purchase passes, or engage with us in any other way.

1.2. By using our website https://bakuflames.az, you agree to the terms outlined in this Privacy Policy, as well as our Terms & Conditions and Terms of Use.

1.3. We may update this policy from time to time. Any changes will be posted on our website, and your continued use of our services will indicate acceptance of these updates.

 

2. What Data We Collect

We collect different types of personal data depending on how you interact with us. This includes:

 

2.1. Information You Provide Directly

1. Account & Registration Details —  Name, email, phone number, job title, company name, and password (if applicable).
2. Ticket Purchases & Payments — Billing details, payment method, and transaction history.
3. Entry Submissions — Project details, uploaded materials, team member information, and any other submission-related content.
4. Communications — Emails, messages, or other interactions with our team.

 

2.2. Information We Collect Automatically

When you visit our website, we may automatically collect:

1. Device & Browser Information — IP address, operating system, browser type, and version.
2. Usage Data — Pages visited, time spent on the site, and interaction with content.
3. Cookies & Tracking Technologies — To enhance user experience (see our Cookie Policy for more details).

 

2.3. Information from Third Parties

We may receive data from:

1. Social media platforms if you engage with our content.
2. Event partners or sponsors if you participate in related activities.

 

3. How We Use Your Data

We use your personal data to:

3.1. Provide Festival Services — Register accounts, process payments, and manage entries.
3.2. Communicate with You — Send confirmations, updates, event details, and important notices.
3.3. Enhance User Experience — Personalize content, improve our website, and analyze engagement.
3.4. Marketing & Promotions — Send event-related updates, offers, and newsletters (you can opt-out anytime).
3.5. Ensure Security & Compliance — Protect against fraud, enforce policies, and comply with legal obligations.

We do not sell or share your personal data for unrelated third-party marketing purposes.

 

4. Data Sharing & Third Parties

We may share your personal data only when necessary and under strict conditions:

4.1. With Service Providers — Payment processors, website hosts, and event technology providers who help us operate the Festival.
4.2. With Festival Partners & Sponsors — Only if you participate in specific activities where such sharing is required (e.g., networking events).
4.3. With Legal Authorities — If required by law, court order, or regulatory obligation.

Any third-party service provider handling your data must comply with strict confidentiality and security standards.

 

5. How We Protect Your Data

We implement strong security measures to protect your information, including:

1. Encryption & Secure Storage — Data is stored in secure environments with encryption where applicable.
2. Access Control — Only authorized personnel can access sensitive data.
3. Regular Security Reviews — Our systems are reviewed and updated to prevent unauthorized access or breaches.

While we take precautions, no online platform is completely secure. Users are encouraged to keep login credentials confidential and report any suspicious activity.

 

6. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes for which it was collected. Retention periods may vary based on:

6.1. Festival Participation & Entries — Data related to past submissions and attendance is stored for archival, promotional, and historical records unless deletion is requested.
6.2. Legal & Financial Records — Payment and transaction data is retained for tax and accounting purposes.
6.3. Marketing Communications — Stored until you opt out.

You may request deletion of your data, subject to legal and operational requirements.

 

7. Your Rights & Choices

You have control over your personal data. Depending on applicable laws, you may:

7.1. Access Your Data — Request a copy of the personal information we hold about you.
7.2. Correct Your Data — Update or correct inaccuracies in your personal information.
7.3. Request Deletion — Ask for removal of your data when no longer needed.
7.4. Object to Marketing — Opt out of receiving promotional emails or newsletters.
7.5. Restrict Processing — Request limited use of your data under specific circumstances.

To exercise any of these rights, contact us at [email protected]

 

8. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze traffic, and enhance security. You can manage cookie preferences in your browser settings. See our Cookie Policy for more details.

 

9. International Data Transfers

If we process data, we ensure it is protected under recognized data transfer mechanisms and safeguards.

 

10. Contact Us

For any privacy-related questions or requests, contact us at [email protected]

 

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the last updated date. Please review it regularly to stay informed.

Last updated: February 3, 2025